{"title":"FAQ","description":"\u003cp\u003e\u003cspan\u003e1. How long does it take to receive my order?\u003c\/span\u003e\u003cspan\u003e\u003cbr\u003e\u003c\/span\u003e\u003cspan\u003eOrders typically ship within \u003c\/span\u003e\u003cspan\u003e5–7 business days\u003c\/span\u003e\u003cspan\u003e. Please allow additional time for delivery once your order has shipped.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e2. How do I know my nail sizes?\u003c\/span\u003e\u003cspan\u003e\u003cbr\u003e\u003c\/span\u003e\u003cspan\u003eYou can use our sizing guide or purchase a \u003c\/span\u003e\u003cspan\u003ePressedByKat sizing kit\u003c\/span\u003e\u003cspan\u003e before ordering. Customers are responsible for submitting accurate sizing.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e3. Do you offer custom nail sets?\u003c\/span\u003e\u003cspan\u003e\u003cbr\u003e\u003c\/span\u003e\u003cspan\u003eYes! 💕 We offer custom \u0026amp; inspo sets. Send \u003c\/span\u003e\u003cspan\u003e1–3 inspiration photos\u003c\/span\u003e\u003cspan\u003e and include your preferred shape, length, colors, and details.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e4. Can I request a specific design?\u003c\/span\u003e\u003cspan\u003e\u003cbr\u003e\u003c\/span\u003e\u003cspan\u003eAbsolutely! If you have a specific vision, let us know. Complex artwork, charms, or premium materials may require an additional fee.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e5. Can I change my order after placing it?\u003c\/span\u003e\u003cspan\u003e\u003cbr\u003e\u003c\/span\u003e\u003cspan\u003ePlease contact us as soon as possible. Once production begins, \u003c\/span\u003e\u003cspan\u003echanges may no longer be possible.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e6. Do you accept returns or exchanges?\u003c\/span\u003e\u003cspan\u003e\u003cbr\u003e\u003c\/span\u003e\u003cspan\u003eBecause our nails are handmade and customized, \u003c\/span\u003e\u003cspan\u003ereturns and exchanges are generally not accepted.\u003c\/span\u003e\u003cspan\u003e Please review our full policy before ordering.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e7. What if my nails arrive damaged?\u003c\/span\u003e\u003cspan\u003e\u003cbr\u003e\u003c\/span\u003e\u003cspan\u003eContact us within \u003c\/span\u003e\u003cspan\u003e48 hours of delivery\u003c\/span\u003e\u003cspan\u003e with clear photos of the damaged nails and packaging so we can assist you.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e8. Can I order a set I’ve seen on your social media?\u003c\/span\u003e\u003cspan\u003e\u003cbr\u003e\u003c\/span\u003e\u003cspan\u003eYes! 💅🏽 Send us the photo and we’ll let you know if the design is available or can be recreated.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e9. How can I contact PressedByKat?\u003c\/span\u003e\u003cspan\u003e\u003cbr\u003e\u003c\/span\u003e\u003cspan\u003e📧 \u003ca href=\"mailto:pressedbykat@gmail.com\"\u003epressedbykat@gmail.com\u003c\/a\u003e\u003c\/span\u003e\u003c\/p\u003e","products":[],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0769\/2949\/9308\/collections\/IMG_9285_d72bf114-13ed-4876-8b51-277be8705f34.jpg?v=1785579375","url":"https:\/\/pressedbykat.com\/collections\/faq.oembed","provider":"PressedByKat","version":"1.0","type":"link"}